Frequently Asked Questions

What's the Turn-Around Time for My Hair Extension?

When will I get my Order?

The turn-around time for your hair extension order is approximately one week. Since all our hair extensions are custom-made/made to order to ensure the highest quality and perfect fit, please allow up to seven days for your order to be crafted. Once your hair extensions are ready, we will promptly notify you and proceed with shipping.

What are some important things to remember?

- Color Variations: Blondes and lighter color extensions may be less curly/wavy than darker colors due to the extensive processing they undergo.
- Natural Differences: Each order may have variations in texture, color, and curl pattern since it's 100% human hair.
- Weaving Tips: Avoid weaving more than 2 tracks per row to prevent tangling and ease brushing.
- Straight Hair: May develop a loose wave after washing; use a flat iron to straighten if desired.
- Shedding: Cutting the weave can cause shedding. Apply bonding glue to the track before cutting to minimize this.
- Gray Hair: Can turn yellowish with frequent heat application. Use purple shampoo and conditioner (e.g., Shimmering Lights) to counteract yellowing.
- Color Bleeding: Dark and vibrant colors may bleed initially. Wash blacks, reds, and auburns before installation; bleeding will stop after a few washes.
- Length Measurement: Curly/wavy hair is measured when the curl/wave is fully extended.
- Customer Support: Contact us with any questions or concerns about your Barbie's hair extensions.
- Pricing: Prices are subject to change without prior notice.

What kind of Hair Care is required?

Barbie's Hair Extensions

  1. Initial Check: Inspect your hair extensions before use to ensure the texture, color, and length meet your expectations. We will not be responsible for the hair extensions if they are not in their original condition.
  2. Cleaning Routine: Wash your hair extensions at least once a week and immediately after swimming, spa visits, or exercise to prevent dirt and sweat buildup, which can cause tangling. Use moisturizing shampoos and conditioners like Pantene, Suave, Shea Moisture, or Dove.
  3. Washing Tips: Always use a water/conditioner mix to wet the extensions gradually before washing. This keeps the hair soft and manageable.
  4. Swimming Precautions: Wear a cap while swimming to protect the hair from chlorine and salt water. Wash the hair right after swimming with shampoo and conditioner.
  5. Sleeping and Exercise: Braid the hair into a couple of large braids before sleeping, swimming, or exercising. Ensure the hair is completely dry before going to bed to prevent tangling.
  6. Leave-in Conditioner: Make a leave-in conditioner by mixing 10% conditioner with 90% water. Apply lightly to the hair extensions and brush from the ends to the top. Regularly washing your hair extensions prevents buildup from sweat, dirt, and hair products.
  7. Product Use: You can use mousse, gel, hairspray, oils, and leave-in conditioners on your extensions, but only if you wash them at least once a week.

Maintenance: Regular washing ensures your hair extensions remain clean, bouncy, and tangle-free. Treat your Barbie's hair extensions with the same care as your own hair.

Do you do Custom Orders?

Yes, we do custom orders! Tailored Barbie's Hair Extensions to your exact specifications for a perfect match to your unique style. Custom Orders must be called in 718-658-1101

Not finding what you're searching for?

Barbie's Hair Extensions
Discover the ultimate in luxury with Barbie's Hair Extensions. Our 100% human hair extensions offer unmatched quality, texture, and style. Available in a variety of colors and lengths, they are perfect for any look you desire. Each extension is meticulously crafted to ensure a natural appearance and seamless blend with your own hair.

Not finding what you are looking for or prefer a custom order? Contact us today at (718) 658-1101 or We're here to help you achieve the hair of your dreams!

Important Disclaimer

At Barbie's Hair, we take pride in crafting high-quality hair extensions using 100% human hair. However, it's important to note that due to the natural characteristics of human hair and our commitment to providing customized products, there may be slight variations in the hair extensions you receive compared to the original hair.

Variations in Hair:

Human hair, by its nature, can exhibit natural variations in color, texture, and length. Therefore, there is a 3 to 5% chance that the hair extensions you receive may differ slightly from the original hair in terms of color and texture. While we strive to maintain consistency in our products, these minor variations are inherent to the nature of human hair and are not considered defects.

Craftsmanship and Customization:

Our team at Barbie's Hair is dedicated to crafting hair extensions of the highest quality, tailored to your specific preferences. Each set of hair extensions is meticulously crafted to ensure the best possible match to your desired specifications. However, since we specialize in custom products, there may be slight differences between the hair extensions you receive and any samples or references provided at the time of order.

International Orders

Can I place an international order for Barbie's hair products?

At Barbies Hair, we currently do not accept international orders through our website. However, we understand that you may be interested in purchasing Barbie's hair products from outside of our domestic shipping regions. Therefore, we welcome you to reach out to us directly via at or 718-658-1101 to discuss the possibility of arranging international shipping.

Can I track my international order once it has been shipped?

Yes, all international orders arranged through Barbies Hair will come with tracking information. Once your order has been dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and whereabouts of your shipment until it reaches its destination.

How will shipping costs be calculated for international orders?

Shipping costs for international orders will be calculated based on the destination country, the weight of the package, and the selected shipping method. Once we have received your request for international shipping, our customer support team will provide you with a shipping quote tailored to your specific order and destination.

What if I have additional questions about international shipping?

If you have any further questions or concerns about international shipping for Barbie's hair products, please feel free to reach out to us at or 718-658-1101. We're here to help and are committed to providing you with the information and assistance you need to make your international purchase a smooth and enjoyable experience.

Return Policy & Shipping Information

What's the shipping speed?

At Barbie's Hair Extensions, every order is custom-made to ensure the highest quality. Please allow one week for us to create your hair extension. Once completed, it will be shipped to you via overnight delivery or the fastest available shipping method.

Our Return Policy

Return Policy
Due to the custom-made nature of our products, all sales are final, and we do not offer refunds. Our return policy is clearly outlined under the product details for your review before purchasing. For additional information, you can always visit our FAQ section. If you have any concerns or wish to discuss your order, please contact one of our representatives at (718) 658-1101. We are here to assist you with any questions you may have.

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